PAYMENT & PROMOTIONS

Everything you need to know about payments and offers - from payment options and discount codes to promotions and gift card.

I. PAYMENTS

II. DISCOUNTS & PROMOTIONS

I. PAYMENTS

Simple. Secure. Seamless.

What payment methods do you accept?
ROLLBODY accepts the payment methods displayed at checkout. Available options may vary depending on your location, device, and the payment services available at the time of purchase. All available payment methods will be shown before you complete your order.

We accept these payment methods: Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, Afterpay.
What currency will I be charged in?

Prices and available currencies may vary depending on your location and the settings displayed on our website. The currency that applies to your order will be clearly displayed at checkout before payment is completed.

Your bank or payment provider may apply currency-conversion or international transaction fees. Any such fees are determined by your provider and are not charged by ROLLBODY.

Do you offer buy-now-pay-later options?

Yes. Afterpay is available as a buy-now-pay-later option for eligible purchases.
Availability and eligibility for buy-now-pay-later services may vary depending on your location, order, and the provider’s terms and approval requirements.

Is my payment information secure?
Payments made through rollbody.com are processed through the secure payment providers available through our online store. ROLLBODY does not store your full payment card details. Payment information is handled by the applicable payment processor in accordance with its security and privacy practices.

For more information about how we handle personal information, please see our Privacy Policy.
When will my card be charged?
Your payment method will generally be charged when your order is successfully placed and payment is authorized or processed.
The exact timing may vary depending on the payment method or payment provider you choose.
Why was my payment declined?

Payments can be declined for a number of reasons, including incorrect billing information, insufficient funds, your bank's security controls, or payment-provider restrictions.
Double-check your payment and billing information and try again. If the issue continues, contact your bank or payment provider for more information, or try another available payment method.

II. DISCOUNTS & PROMOTIONS

Good things come with perks.

How do I use a discount code?

Enter your discount code in the designated discount or promo code field at checkout and select Apply before completing your order.
Make sure the discount appears in your order summary before submitting payment.

Can I use more than one discount code?

No. Only one discount or promotional code can be applied per order. Discounts and promotional offers cannot be combined unless ROLLBODY expressly states otherwise.

Can I combine the 10% WELCOME offer with another promotion?

No. The 10% welcome offer cannot be combined with another discount or promotional code unless expressly stated otherwise.
Only one discount or promotional code may be used per order.

Can I combine an affiliate discount with another promotion?

No. Affiliate discount codes cannot be combined with other discount or promotional codes, including the 10% welcome offer, unless expressly stated otherwise.
Only one discount or promotional code may be applied per order.

Why isn't my discount code working?

There are several possible reasons. The code may have expired, may only apply to certain products or order values, may have already been used, or the items in your cart may not qualify for the promotion. Check the terms associated with the offer and make sure the code has been entered correctly.

If you believe your code should be valid, contact support@rollbody.com before completing your purchase.

Do discount codes apply to sets and bundles?

It depends on the promotion. Some discount codes may apply to sets or bundles, while others may exclude products that are already specially priced.
Any exclusions or eligibility requirements will be stated in the applicable promotion terms.

Can a discount be applied after I've placed my order?
No. Discount codes must be entered and successfully applied before your order is completed. We are unable to retroactively apply a discount code or promotional offer to an order that has already been placed.
Do you offer gift cards?

Yes. ROLLBODY gift cards are available for purchase and can be used toward eligible purchases at rollbody.com. Gift cards are delivered electronically and can be applied at checkout using the gift card code.

Do ROLLBODY gift cards expire?

No. ROLLBODY gift cards do not expire. You can use the remaining balance toward eligible purchases at rollbody.com at any time.

Can I return a gift card?

An unused ROLLBODY gift card may be returned within 14 days of purchase, provided it has not been redeemed or partially used. Once a gift card has been used, it cannot be returned, exchanged, or refunded, except where required by applicable law.

Can I return an order purchased with a gift card?

No. Orders purchased using a ROLLBODY gift card are final sale and are not eligible for return, exchange, or refund, except where required by applicable law.
If an item arrives damaged, defective, or incorrect, please contact support@rollbody.com so we can review the issue.

Can I use a discount code to purchase a gift card?

No. Discount and promotional codes cannot be applied to the purchase of ROLLBODY gift cards unless expressly stated otherwise.

Can I use a gift card with a discount code?

Yes. A ROLLBODY gift card is a form of payment and may be used to pay for an eligible order with a valid discount or promotional code applied. Only one discount or promotional code may be applied per order.

Do you offer a welcome discount?

Yes. New customers can receive 10% off their first qualifying ROLLBODY order when they sign up for the welcome offer.
The welcome offer is subject to applicable terms and exclusions and cannot be combined with another discount or promotional code unless expressly stated otherwise.

Do you offer promotional sales?

Yes. From time to time, ROLLBODY may offer limited-time promotions, special offers, or promotional pricing.
Each promotion may have its own eligibility requirements, exclusions, dates, or other conditions. Offers cannot be combined unless expressly stated otherwise.

What happens if an item goes on sale after I purchase it?

We do not currently offer price adjustments on previous purchases. Promotional pricing applies only to eligible orders placed during the stated promotional period and cannot be applied retroactively.

Are discount codes transferable?

Unless otherwise stated in the applicable offer, promotional codes are subject to their individual terms and may have restrictions relating to eligibility, products, order value, usage, or expiration.
ROLLBODY reserves the right to cancel or refuse promotional codes that are invalid, expired, improperly obtained, or used contrary to the applicable promotion terms.

NEED MORE DETAILS?

For complete information, please review our Return Policy.

VIEW RETURN & REFUND POLICY

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